What do you need help with?
How-to Articles
Getting started
How-to
- Refresh data imported from Jira
- Import your Jira data into Office Timeline Online
- Import MS Project data as a Swimlane
- Show multiple timescales on your timeline
- How to delete, hide, or duplicate multiple items at a time
- Shift the dates of multiple items simultaneously when plans change
Troubleshooting
Top Issues
Technical Issues
Self Service
Account
- How to add more licenses to an existing subscription
- How to cancel auto-renewal for your subscription
- How to revoke your license manager role
- How to revoke your Office Timeline Online license
- How to transfer subscription ownership to someone else
- Office Timeline Online subscription roles and permissions
FAQ
- What’s the difference between free and premium licenses?
- What's the difference between Office Timeline Add-in & Online?
- What happens when my license is downgraded to Free?
- How do I quickly invite others to use the web tool?
- How do Undo and Redo work in Office Timeline Online?
- I have a paid license. Why are my timelines suddenly ineditable?