How to designate, change or revoke a license manager


Note: This article applies only to Subscription Owners.

Definition: A Subscription Owner is the person who purchased an Office Timeline Online subscription themselves or had it purchased for them by a reseller.


Overview allows Online Plus subscription owners to designate a license manager for each subscription purchased, as well as reassign the role to someone else at any time. This guide explains both cases - please use the links below if you wish to jump straight to the section that fits your scenario best.

A) How to designate a Pincello license manager

B) How to change a current license manager


A) How to designate an Office Timeline Online license manager

When buying an Office Timeline subscription, you have the option to commission a license manager right at purchase, by clicking on the “Someone else will manage the licenses” checkbox during the checkout process. As soon you finalize the purchase, the designated manager will be notified by email about their role and receive license administration instructions.


If you leave the "Someone else..." box unchecked or purchase Office Timeline Online Plus through a reseller, the license management rights will automatically be assigned to you, the subscription owner. To learn how to set a different license manager, please read the following section.


B) How to change a current license manager

Subscription owners can quickly revoke the current license manager and assign a new one from their Account Page on

  1. Log in to and navigate to the Subscriptions tab in your account.


  2. Browse to your Office Timeline Online subscription and click the Edit button displayed next to the license manager details.


  3. Enter the new manager’s email address and then click Save.


    The assigned manager will be notified by email about their new role and receive instructions regarding license administration. In addition, we will also send an email to the previous license manager to let them know that their role has been revoked.


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