Self service
Invoice, license, account, security, and other common questions.
Account
- Renew a customer subscription - Resellers
- How to Add More Licenses to an Existing Subscription
- How to Cancel Auto-renewal for your subscription
- How to Transfer Subscription Ownership to Someone Else
- Office Timeline Online Subscription Roles and Permissions
- How to Transfer a License to Another User
- How to delete your account
- What happens when you link your Office Timeline account with Microsoft or Google?
FAQ
- What’s the difference between free and premium licenses?
- What's the difference between Timeline Add-in & Online?
- What happens when my license is downgraded to Free?
- How do I quickly invite others to use the web tool?
- How do Undo and Redo work in Office Timeline Online?
- I have a paid license. Why are my timelines suddenly ineditable?
- What happens if I change the email associated with my account?
- Office Timeline Online Access Blocked