Overview
This article explains how to activate Office Timeline Online using your Office Timeline account.
Office Timeline Online is activated using Login with Email. There is no product key to enter. Log in with the email address your license was assigned to and you're ready to go.
To help avoid activation issues, please confirm:
- You are logging in with the exact email address your license was assigned to
- You have been assigned a license
Most activation questions are resolved by checking these two items first. See the Account Activation Troubleshooting & FAQ if you need further help.
In this article:
A) Understanding User Roles
B) Confirm Your Credentials
C) Activation for Individual Users
D) Activation for Multi-User Accounts
E) Accepting a License Invite
A) Understanding User Roles
Premium User: Logs in with the email the license was assigned to, which activates their access to the web app's premium features.
License Manager: Assigns licenses and manages who has access. Can confirm which email a license was assigned to and resend an invitation if needed.
Subscription Owner: Oversees the subscription and billing details. In some organizations, this person also assigns licenses. In others, billing and license management are handled separately.
Reseller: An individual or company that places orders for Office Timeline Online subscriptions on behalf of clients.
If you are unsure which role applies to you, connect with the person who handles licenses or billing for your team. You can also contact support@officetimeline.com and we will help guide you to the right next step. Learn more about user roles.
B) Confirm Your Credentials
Your Office Timeline Online subscription is linked to a specific email address.
To log in successfully, use the exact email address assigned to you by your License Manager. This is the most common reason login does not work.
Logging in with an alias instead of the assigned email can prevent access to your paid license.
Example
Assigned to: firstname.lastname@company.com Logged in with: flastname@company.com
Even if both emails reach the same inbox, they are treated as different email addresses.
C) Activation for Individual Users
If you're activating Office Timeline Online for yourself, simply log in to your account. Once logged in, your subscription automatically activates and unlocks your premium features.
Step 1: Go to Office Timeline Online
Navigate to officetimeline.com and click Log In, or go directly to app.officetimeline.com.
Step 2: Enter Your Office Timeline Account Credentials
When prompted, enter the email and password associated with your Office Timeline account.
If you don't have an account yet, select Create Account to register. You will be prompted to confirm your email address with a verification code before completing login.
Step 3: Confirm Activation and Begin Creating Timelines
After logging in, Office Timeline Online will automatically verify your subscription and unlock your premium features.
D) Activation for Multi-User Accounts
For teams with shared subscriptions, license management is handled on the Office Timeline Subscriptions page. License Managers allocate licenses to users, and each user activates their subscription by logging in to the web app.
License Managers
Step 1: Log in to the Subscriptions Page
Visit officetimeline.com and log in using your License Manager credentials. Navigate to the Subscriptions page to manage your account and licenses.
Step 2: Assign Licenses to Users
From the Subscriptions page, expand the subscription you want to manage and click Manage Subscription. Scroll down to License management, enter an email address, and click Assign license. Here you can view and manage Assigned Users.
Step 3 (Optional): Revoke or Reassign Licenses
To free up a license, select the user and click Revoke. You can then assign that license to another user from the same page.
E) Accepting a License Invite
Step 1: Accept Your License
You'll receive an email invitation from Office Timeline. Follow the link in the email to confirm your license assignment.
Step 2: Log In to Office Timeline Online
Navigate to officetimeline.com or go directly to app.officetimeline.com and click Log In. Use the same email address your License Manager assigned to you.
If you don't yet have an account, click Create Account and follow the prompts to set up your account with the assigned email address.