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How to Add More Licenses to an Existing Subscription

Overview

This article explains how to add more licenses to an existing Timeline Online subscription. Licenses are added from the Account Center. Additional licenses share the same expiry date as your current subscription, and the price is calculated based on the time remaining on the subscription.

Only Billing Owners and Workspace Admins can add licenses to a subscription. If your subscription was purchased for you by someone else, contact your Billing Owner to request additional licenses.

After purchasing additional licenses, go to the Seats tab to assign them to users.


Steps

Step 1: Go to the Manage Tab

Visit lucensoftware.com and log in with your Billing Owner or Workspace Admin credentials.

In the left navigation, go to Admin > Subscriptions and select the subscription you want to update. Click the Manage tab.

Step 2: Open the Update Subscription Panel

Click Upgrade to open the Update subscription panel.

Step 3: Enter the Number of Licenses to Add

In the Update subscription panel, enter the number of licenses you want to add in the Add seats field.

Step 4: Review and Complete Your Purchase

Click Review changes and follow the prompts to finalize the purchase.