Overview
For teams with shared subscriptions, license management is handled in the Account Center. Workspace Admins assign and unassign seats for users, and each user activates their subscription by logging in through the Timeline add-in.
Use this guide to find the section that applies to your task.
A) How to Assign Licenses
B) How to Unassign Licenses
C) How Bulk Import Works
A) How to Assign Licenses
Step 1: Log In to the Account Center
Visit lucensoftware.com and log in using your Workspace Admin or Billing Owner credentials. Navigate to the Account Center.
In the left navigation of the Account Center, go to Admin > Subscriptions and select the subscription you want to manage.
Step 2: Assign Licenses to Users
Go to the Seats tab. Click Manually to open the Assign users manually modal. Enter a user's email address and click Assign users.
You can view and manage assigned users from this tab, including their name, activation status, and last active date.
Step 3: Users Complete Activation
Users will receive an email notification inviting them to download Timeline and log in to complete their registration and claim their license.
Users can open PowerPoint, go to the Timeline tab, and click Log In to activate using the same email address that was used for the invitation.
If a user doesn't yet have an account, they can click Create Account and follow the prompts.
B) How to Unassign Licenses
Step 1: Log In to the Account Center
Visit lucensoftware.com and log in using your Workspace Admin or Billing Owner credentials. In the left navigation, go to Admin > Subscriptions and select the subscription you want to manage.
Step 2: Unassign a User
Go to the Seats tab. Find the user you want to remove and click Unassign.
You will be asked to confirm. Confirm to continue.
The user will receive a notification that their license has been removed and their account has reverted to the Free plan. You can then assign the freed seat to another user from the same page.
C) How Bulk Import Works
Use the CSV import option in the Seats tab to assign licenses to multiple users at once. The system automatically validates the list, removes duplicates, and assigns licenses up to the number available in your subscription.
Step 1: Prepare Your CSV File
Use the Timeline CSV upload template or format your file with the following columns in this order:
- first name
- last name
Include a header row matching those column names. You can download the template from the import dialog.
Step 2: Upload Your CSV File
In the Seats tab, click CSV import and select your file.
The Assign users via CSV dialog will appear, showing a numbered preview of the users to be assigned. Before confirming, the system automatically:
- Validates each email format
- Removes duplicates
- Selects emails only up to your available license count
If any email cannot be imported (invalid or duplicate), it is excluded automatically.
Step 3: Confirm and Assign
Review the user list. Check I confirm, then click Assign users to finalize the bulk assignment.
Each user included in the import will:
- Receive an invite email with instructions for signing in
- Appear immediately in your subscription as an Assigned User
