How to cancel auto-renewal for your subscription

Overview

To provide uninterrupted access to the premium features of Office Timeline Online, subscriptions can be automatically extended through the auto-renewal billing service. If automatic renewal has been set ON for your subscription and you no longer wish to use this option, the steps below will show you how to turn it OFF.

Steps

If you do not wish to have your subscription renewed automatically, you can easily cancel auto-renewal from your account page on OfficeTimeline.com. Here’s how:

  1. Sign in to your account on our main website. 

  2. Once logged in, click on the Account icon in the upper-right corner of the screen and select Subscriptions from the drop-down menu.office-timeline-subscriptions-account-menu-2

  3. Here, locate the subscription you wish to change the settings for and then simply click the OFF button under Auto renewal”, as seen in the image below. With the option turned off, once your subscription expires, Office Timeline Online will revert to the Free Edition.turn-off-auto-renewal

  4. If you wish to also cancel email notifications, please go to Email Preferences in your account menu and uncheck all options. You will stop receiving any emails from us other than expiration notifications. After expiration, all account-related messages will stop.unsubscribe-from-email-office-timeline