Overview
You can place an order for Office Timeline Online in a few ways. This article outlines the most common scenarios and the steps to complete each order.
A) Purchase a new subscriptionB) Renew a subscription
C) Add more licenses to a subscription
A) New Purchase
Step 1: Select Your Product
Go to our purchase page and choose the application: Online Tool (Runs in a browser).
Step 2: Log In to Your Office Timeline Account
When clicking Buy online tool you will be directed to log in or create an account.
Step 3: Review Your Cart
After logging in, you will be brought to the cart. Review the order details. If this is your first time ordering as a reseller, check the 'I'm a reseller' box before continuing.
Click 'Next' to proceed.
Step 4: Enter Your Customer's Details
After entering your your Billing Details. Complete the 'Your Customer's Details' section with the following information:
- Customer's email address (this designates that user as the License Manager)
- Customer's company
- Customer's first name
- Customer's last name
- Reseller order number
The email address you enter here is critical. It determines which user receives the license and is set as the License Manager for the subscription. If you entered incorrect information, contact us at support@officetimeline.com.
Step 5: Complete Your Order
Follow the remaining steps to enter billing and payment information and finalize your order.
Once complete, an invoice will be sent to you. Your client will automatically receive an email with activation instructions — no pricing details will be included.
B) Renew a Subscription
The option to renew becomes available three months before the subscription's expiration date.
Step 1: Log In to Manage Your Subscription
Sign in to your purchasing account at officetimeline.com/login.
Step 2: Find the Subscription and Click Renew
Select 'Subscriptions' from your profile menu. Use the search field to locate your client's subscription by Order Number, Subscription ID, or email address, then click the green 'Renew' icon.
Step 3: Review Your Cart and Click Next
Review the order details in your cart and click 'Next' to proceed.
Step 4: Confirm Your Customer's Details and Complete Your Order
Follow the remaining steps, making sure to confirm the 'Your Customer's Details' section before finalizing.
The email address in the customer details step is critical. It must match the License Manager's email for this subscription. If you need to make a correction, contact us at support@officetimeline.com.
Once complete, an updated invoice will be sent to you. Your client will automatically receive an email with activation instructions — no pricing details will be included.
If you do not have access to the purchasing account, go to officetimeline.com/reseller, enter the customer's subscription ID, and click 'Renewal Quote' to print or email a quote.
C) Add More Licenses
Step 1: Log In to Manage Your Subscription
Sign in to your purchasing account at officetimeline.com/login.
Step 2: Find the Subscription and Click Add Licenses
Select 'Subscriptions' from your profile menu. Use the search field to locate your client's subscription by Order Number, Subscription ID, or email address, then click the 'Add Licenses' button.
Step 3: Select the Quantity
Select the number of licenses you would like to add.
Step 4: Review Your Cart and Click Next
Review the order details in your cart and click 'Next' to proceed.
Step 5: Confirm Your Customer's Details and Complete Your Order
Follow the remaining steps, making sure to confirm the 'Your Customer's Details' section before finalizing.
The email address in the customer details step is critical. It must match the License Manager's email for this subscription. If you need to make a correction, contact us at support@officetimeline.com.
Once complete, an updated invoice will be sent to you. Your client will automatically receive an email with activation instructions — no pricing details will be included.