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      How to place an order - Resellers

      You can place an order for Office Timeline in a few ways. This article outlines these different scenarios and the steps to complete your order. 

      A) Purchase a new subscription
      B) Renew a subscription
      C) Add more licenses to a subscription

      A) New Purchase

      1. Go to our purchase page and choose the application: Online Tool (Runs in a browser).
      2.  Follow the prompts on the page to complete your order. 
      3. After finalizing the order as the reseller, you will receive an invoice with pricing details, while your client will receive a welcome email without any pricing information.

      B) Renewal

      The renewal button for subscriptions will appear 3-months before the expiration date.

      1. To place a renewal order, Log in at http://www.officetimeline.com/login with your purchasing account. Select ‘Subscriptions’ from your profile menu at the top-right of the page. Search your client's subscription (Order Number, Subscription ID, or Email address) by entering it into the search field.
      2. Click the green ‘Renew’ icon. The renewal will be processed with the credit card on file. 
      3.  Follow the prompts on the page to complete your order. 
      4.  You’ll receive an updated invoice, and the license manager will receive the product key (without pricing). 

       If you do not have access to the purchasing account, you can go to https://www.officetimeline.com/reseller, enter the customer’s product key, and click ‘Renewal Quote.’ You can print the quote or email it to yourself or someone else.

      C) Add more licenses to a subscription

      1. To place a renewal order, Log in at http://www.officetimeline.com/login with your purchasing account. Select ‘Subscriptions’ from your profile menu at the top-right of the page. Search your client's subscription (Order Number, Subscription ID, or Email address) by entering it into the search field.
      2.  Click the green 'Add License' button in the upper right corner of the subscription box to which you wish to add the new licenses.
      3. Select the number of licenses you would like to add.
      4.  Follow the prompts on the page to complete your order.
      5. After finalizing the order as the reseller, you will receive an invoice with pricing details, while your client will receive a welcome email without any pricing information.