Self service
Invoice, license, account, security, and other common questions.
Account
- How to add more licenses to an existing subscription
- How to cancel auto-renewal for your subscription
- How to revoke your license manager role
- How to revoke your Office Timeline Online license
- How to transfer subscription ownership to someone else
- Office Timeline Online subscription roles and permissions
- How to designate, change or revoke a license manager
- How to transfer a license to another user
- How to assign Office Timeline Online licenses to users
- Recovering your Office Timeline Online account
- How to delete your account
- What happens when you link your Office Timeline account with Microsoft or Google?
FAQ
- What’s the difference between free and premium licenses?
- What's the difference between Office Timeline Add-in & Online?
- What happens when my license is downgraded to Free?
- How do I quickly invite others to use the web tool?
- How do Undo and Redo work in Office Timeline Online?
- I have a paid license. Why are my timelines suddenly ineditable?
- What happens if I change the email associated with my account?
- Office Timeline Online Access Blocked